Learning Impact facilitated a two-day “Busting the Silos” Leadership Development Workshop for MoMo PSB from August 21–22, 2025, at MTN Atlantis, 290B Akin Adesola Street, Victoria Island. The session, led by Omagbitse Barrow, focused on breaking down barriers between teams, strengthening cross-functional collaboration, and building a culture of trust, openness, and shared purpose.
.jpeg)
.jpeg)
.jpeg)
Learning Impact facilitated a two-day “Busting the Silos” Leadership Development Workshop for MoMo PSB from August 19–20, 2025, at MTN Atlantis, 290B Akin Adesola Street, Victoria Island. The session, led by Omagbitse Barrow, focused on breaking down barriers between teams, strengthening cross-functional collaboration, and building a culture of trust, openness, and shared purpose.
Learning
Impact facilitated a four-day Strategy Session for FCMB Pensions from August
13–16, 2025, at Bon Elvis Hotel. The session was led by Omagbitse Barrow and
brought together the leadership team to plan the next steps for the
organization.
The
process started with a review of the diagnostic report, which showed areas
where the business is doing well (the “sweet spots”) and areas that need
improvement (the “pain points”). From there, the team moved into ideating, coming
up with new ideas and possibilities to shape the future.
These ideas were then grouped into themes, which guided the creation of clear Key Results as goals. From the goals, participants developed practical initiatives that will help bring the strategy to life. The session was interactive and encouraged everyone to contribute, making the plan something the whole team owns together.
.jpeg)
.jpeg)
.jpeg)
.jpeg)
.jpeg)
Learning Impact facilitated a one-day Service Excellence Workshop for Stanbic IBTC Bank on August 16, 2025, in Kano. The session, facilitated by Mr. Paul Popoola, brought together customer-facing staff dedicated to strengthening their service delivery skills and deepening their understanding of Stanbic’s customer-first culture.
Participants
explored key concepts such as who pays your salaries, the fantastic service
equation, managing customer expectations, handling difficult customer
interactions, and managing the overall customer experience. A highlight of the
workshop was the role play session, which gave participants the chance to
practice service excellence techniques in real-life scenarios, receive
constructive feedback, and sharpen their ability to deliver consistent customer
satisfaction.
Learning Impact facilitated a one-day Service Excellence Workshop for Stanbic IBTC Bank on August 9, 2025, at No. 14 Ahmadu Bello Way, Kaduna. The workshop, which was another stream of the training, brought together customer-facing staff committed to strengthening their service delivery skills and deepening their understanding of Stanbic’s customer-first culture.
The
session was facilitated by Mr. Paul Popoola and covered essential concepts such
as who pays your salaries, the fantastic service equation, managing customer
expectations, handling difficult customer interactions, and managing the
overall customer experience. A highlight of the workshop was the role play
session, which provided participants with the opportunity to apply service
excellence techniques to real-life scenarios, receive feedback, and build
confidence in handling diverse customer interactions.
.jpeg)
.jpeg)
Learning Impact facilitated The 360-Degree Leader – Emerging Leaders Program for emPLE on June 13, 2025, at Cantoon Concourse, 12 Landbridge Avenue, Oniru Estate, Victoria Island. The session was facilitated by Dr. Odabor Ejumudo and focused on empowering emerging leaders to strengthen their influence and effectiveness across the organization.
The program covered three key areas: Leading from the Middle, Leading with Emotional Intelligence, and The 360-Degree Leader. Participants learned practical approaches for exercising leadership without formal authority, managing relationships with emotional awareness, and influencing upwards, across, and downwards within the organization.
Learning Impact facilitated a Strategic Leadership – Senior Leadership Program for emPLE on June 11, 2025, at Cantoon Concourse, 12 Landbridge Avenue, Oniru Estate, Victoria Island. The session was facilitated by Mrs. Maryam Aliko and focused on strengthening the leadership capacity of senior leaders within the organization.
The
program explored critical themes such as Strategic Leadership, Leadership
Styles, and Crafting & Selling Your Vision. Participants engaged with
practical frameworks and discussions designed to enhance their ability to lead
strategically, adapt their leadership styles to diverse contexts, and
communicate vision in ways that inspire and mobilize teams.
Learning Impact facilitated a one-day Service Excellence Workshop for Stanbic IBTC Bank on July 26, 2025, at the Abuja Service Center, Edo House, Abuja. The workshop, which was the first stream of the training, had about 36 participants in attendance. These participants were customer-facing staff focused on strengthening their service delivery skills and deepening their understanding of Stanbic’s customer-first culture.
The session was facilitated by Femi Ogunleye and covered key concepts such as who pays your salaries, the fantastic service equation, managing customer expectations, handling difficult customer interactions, and managing the overall customer experience. A key highlight of the workshop was a role play session that allowed participants to engage with real-life service scenarios, apply practical techniques, and receive feedback.
