STANBIC PENSIONS - Client Experience Program Stream 7 Port Harcourt 2026,

   Stanbic IBTC Pensions recently hosted a 2-day Client Experience Program from 15th–16th May 2026 at Garden City Hotel, Woji Road GRA Port Harcourt.

The workshop brought together 20 participants who engaged in an intensive learning experience focused on strengthening client service delivery and improving operational excellence.

The program was facilitated by Mrs. Uchechukwu Mojekwu and Hajiya Hafsat Baba who guided participants through key sessions including key changes in benefit processing, managing risk across different withdrawal types, computation lab exercises, and communication escalation strategies.

Throughout the training, participants actively engaged in group discussions and collaborative activities, allowing them to explore practical scenarios and share insights on improving client experience and service efficiency.

The workshop provided a valuable platform for participants to deepen their understanding of client-focused processes while building stronger collaboration and problem-solving skills.

Strategy Workshop for Pension Transitional Arrangement Directorate (PTAD) Abuja 2026

 Efiko Management Consulting facilitated a Strategy Workshop for Pension Transitional Arrangement Directorate on 15 April at The Destination Hotel, Wuse 2, bringing together the Executive Secretary (ES), Directors, Assistant Directors, and Deputy Directors to discuss the future direction of the organization. The workshop was facilitated by Hajiya Nafisah Muhammad Buba, Mr. Kolawale Kinde, and Dr. Kolawale Ojo, who guided participants through engaging and practical strategy sessions.

During the workshop, participants reflected on the organization’s current performance, identified key challenges and opportunities, and explored ideas that will strengthen service delivery and operational effectiveness. Through interactive discussions and collaborative sessions, the leadership team worked together to align priorities, develop strategic focus areas, and identify practical initiatives that will support the achievement of PTAD’s long-term goals.

The workshop created an open and collaborative environment that encouraged active participation and shared ownership of the strategy process. By the end of the session, participants had developed clearer direction, stronger alignment, and actionable steps that will help drive sustainable growth and improved service delivery across the organization.

STANBIC PENSIONS - Client Experience Program Stream 6 Lagos 2026

  Stanbic IBTC Pensions recently hosted a 2-day Client Experience Program from 24th–25th April 2026 at Stanbic IBTC Towers, Walter Carrington Crescent Victoria Island Lagos.

The workshop brought together 28 participants who engaged in an intensive learning experience focused on strengthening client service delivery and improving operational excellence.

The program was facilitated by Ms. Omo Ogun and Mrs. Helen Havilah Olukunle who guided participants through key sessions including key changes in benefit processing, managing risk across different withdrawal types, computation lab exercises, and communication escalation strategies.

Throughout the training, participants actively engaged in group discussions and collaborative activities, allowing them to explore practical scenarios and share insights on improving client experience and service efficiency.

The workshop provided a valuable platform for participants to deepen their understanding of client-focused processes while building stronger collaboration and problem-solving skills.

STANBIC PENSIONS - Client Experience Program Stream 5 Lagos 2026

  Stanbic IBTC Pensions recently hosted a 2-day Client Experience Program from 17th–18th April 2026 at Stanbic IBTC Towers, Walter Carrington Crescent Victoria Island Lagos.

The workshop brought together 28 participants who engaged in an intensive learning experience focused on strengthening client service delivery and improving operational excellence.

The program was facilitated by Ms. Omo Ogun and Mrs. Helen Havilah Olukunle who guided participants through key sessions including key changes in benefit processing, managing risk across different withdrawal types, computation lab exercises, and communication escalation strategies.

Throughout the training, participants actively engaged in group discussions and collaborative activities, allowing them to explore practical scenarios and share insights on improving client experience and service efficiency.

The workshop provided a valuable platform for participants to deepen their understanding of client-focused processes while building stronger collaboration and problem-solving skills.

STANBIC PENSIONS - Client Experience Program Stream 4 Lagos 2026

 Stanbic IBTC Pensions recently hosted a 2-day Client Experience Program from 10th–11th April 2026 at Stanbic IBTC Towers, Walter Carrington Crescent Victoria Island Lagos.

The workshop brought together 29 participants who engaged in an intensive learning experience focused on strengthening client service delivery and improving operational excellence.

The program was facilitated by Ms. Omo Ogun and Mrs. Helen Havilah Olukunle who guided participants through key sessions including key changes in benefit processing, managing risk across different withdrawal types, computation lab exercises, and communication escalation strategies.

Throughout the training, participants actively engaged in group discussions and collaborative activities, allowing them to explore practical scenarios and share insights on improving client experience and service efficiency.

The workshop provided a valuable platform for participants to deepen their understanding of client-focused processes while building stronger collaboration and problem-solving skills.

STANBIC PENSIONS - Client Experience Program Stream 3 Abuja 2026

Stanbic IBTC Pensions recently hosted a 2-day Client Experience Program from 27th–28th March 2026 at Plot 1049 Pated Mable, Ahmadu Bello Way, Area 11, Abuja.

The workshop brought together 17 participants who engaged in an intensive learning experience focused on strengthening client service delivery and improving operational excellence.

The program was facilitated by Mr. Kolawole Kehinde and Mr. Patrick Igboh, who guided participants through key sessions including key changes in benefit processing, managing risk across different withdrawal types, computation lab exercises, and communication escalation strategies.

Throughout the training, participants actively engaged in group discussions and collaborative activities, allowing them to explore practical scenarios and share insights on improving client experience and service efficiency.

The workshop provided a valuable platform for participants to deepen their understanding of client-focused processes while building stronger collaboration and problem-solving skills.

STANBIC PENSIONS - Client Experience Program Stream 2 Abuja 2026

 Stanbic IBTC Pensions recently hosted a 2-day Client Experience Program from 13th–14th March 2026 at Plot 1049 Pated Mable, Ahmadu Bello Way, Area 11, Abuja.

The workshop brought together 16 participants who engaged in an intensive learning experience focused on strengthening client service delivery and improving operational excellence.

The program was facilitated by Mr. Kolawole Kehinde and Mrs. Muhammed Buba Nafisah, who guided participants through key sessions including key changes in benefit processing, managing risk across different withdrawal types, computation lab exercises, and communication escalation strategies.

Throughout the training, participants actively engaged in group discussions and collaborative activities, allowing them to explore practical scenarios and share insights on improving client experience and service efficiency.

The workshop provided a valuable platform for participants to deepen their understanding of client-focused processes while building stronger collaboration and problem-solving skills.