Stanbic IBTC Bank hosted a Customer Service and Personal Effectiveness Training Programme from 15th–17th July 2026 as part of its Stanbic IBTC Graduate Trainee Programme 2026. The three-day in-person training took place at Stanbic IBTC Towers, Walter Carrington Crescent, Victoria Island, Lagos, and was facilitated by Ms. Omo Ogun. The programme brought together 35 graduate trainees to strengthen their customer service skills and personal effectiveness.
Throughout the programme, participants explored key areas including customer service excellence, ownership and accountability, effective communication, customer relationship management, personal effectiveness, and productivity.
Through interactive learning sessions, practical discussions, and engaging activities, participants gained valuable insights into taking responsibility, improving their personal effectiveness, building positive customer relationships, and delivering exceptional service. The training equipped them with practical skills to excel in their roles and contribute to organizational success.
.jpg)
.jpg)
No comments:
Post a Comment