Stanbic IBTC Customer Relationship and Sales Masterclass (CRSM) 17-19 July 2024

 

Learning Impact facilitated a 3-day Customer Relationship Management System for relationship managers of Stanbic IBTC on 17–19 of July 2024 at Stanbic IBTC blue academy, Opebi, Ikeja, Lagos. The workshop was attended by managers from the company. The purpose of the workshop was to improve the selling ability and financial knowledge of relationship managers at Stanbic IBTC, and some of the content areas include consultative selling, customer service, sales communications, financial analysis, credit and risk management. Participants were engaged in case studies in customer service and watched educational videos on selling. The workshop was facilitated by Learning Impact Facilitators: Mr. Odabor Ejumdo, Mrs. Ndidi Adegbite and Mrs. Habiba Balogun.

Stanbic IBTC Customer Relationship and Sales Masterclass (CRSM) 11-13 September 2024

 

Learning Impact facilitated a 3-day Customer Relationship Management System for relationship managers of Stanbic IBTC on 11–13 of September 2024 at Stanbic IBTC blue academy, Opebi, Ikeja, Lagos. The workshop was attended by managers from the company. The purpose of the workshop was to improve the selling ability and financial knowledge of relationship managers at Stanbic IBTC, and some of the content areas include consultative selling, customer service, sales communications, financial analysis, credit and risk management. Participants were engaged in case studies in customer service and watched educational videos on selling. The workshop was facilitated by Learning Impact Facilitators: Mr. Odabor, Mrs. Ndidi Adegbite and Mrs. Habiba Balogun.

Stanbic IBTC Customer Relationship and Sales Masterclass (CRSM) 14-16 August 2024

 Learning Impact facilitated a 3-day Customer Relationship Management System for relationship managers of Stanbic IBTC on 14–16 of August 2024 at Stanbic IBTC blue academy, Opebi, Ikeja, Lagos. The workshop was attended by managers from the company. The purpose of the workshop was to improve the selling ability and financial knowledge of relationship managers at Stanbic IBTC, and some of the content areas include consultative selling, customer service, sales communications, financial analysis, credit and risk management. Participants were engaged in case studies in customer service and watched educational videos on selling. The workshop was facilitated by Learning Impact Facilitators: Mr. Odabor, Mrs. Ndidi Adegbite.

Stanbic IBTC Customer Relationship Sales Masterclass (CRSM) 26-28 August 2024

 

Learning Impact facilitated a 3 day Customer Relationship Management System for relationship managers of Stanbic IBTC on 26-28 of August 2024 at Stanbic IBTC blue academy, Opebi, Ikeja, Lagos. The workshop was attended by managers from the company. The purpose of the workshop was to improve the selling ability and financial knowledge of relationship managers at Stanbic IBTC, and some of the content areas include consultative selling, customer service, sales communications, financial analysis, credit and risk management. Participants were engaged in case studies in customer service and watched educational videos on selling. The workshop was facilitated by Learning Impact Facilitators: Ms. Omo Ogun, Mrs. Ndidi Adegbite and Mrs. Ejine Nzeribe.

Stanbic IBTC Graduate Trainee Program - Credit

Learning Impact facilitated a comprehensive Graduate Trainee Program on Credit for Stanbic Bank at their Lagos office. The training, led by Dr. Felix Agboola, aimed to equip new trainees with essential knowledge and skills in credit analysis and management. The program covered key topics, including Lending Products, The 5Cs of Credit, Credit Bureau and Reports, Loan Agreements & Documentation, and Loan Repayment Options.