Learning Impact conducted an Effective Selling training program on 5th July 2024, facilitated by Odabor Ejumudo.
The training began with Consultative Selling Basics, helping attendees understand how to approach sales from a customer-centric perspective. Participants learned about Implementing a Sales Process, which provided them with a structured framework to enhance their sales effectiveness.
The program also covered the Fantastic Service Equation, emphasizing the role of exceptional service in driving sales success. Participants explored techniques for Managing Customer Experience, ensuring that every interaction adds value. The training concluded with a focus on Handling Customer Complaints, equipping attendees with the skills to turn challenges into opportunities for improvement.
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